It’s A Privilege: How Busy Providers Deliver Excellent Patient Experience
Published January 12, 2017
Gregg Heatley MD, MMM, Department of Ophthalmology, University of Wisconsin-Madison School of Medicine and Public Health, discusses how delivering a great patient experience in a busy practice is not necessarily based on time spent, but on the provider’s attitude about their work and their purpose.
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It’s A Privilege: How Busy Providers Deliver Excellent Patient Experience