Interprofessional collaboration to improve and sustain patient experience outcomes in an ambulatory setting

Related content
-
Culture & Leadership
Why Human Experience Matters
As we close the 11th volume of Patient Experience Journal and a pivotal year for experience efforts globally, it provides a moment of pause, of reflection, and an opportunity to return to purpose. As a publication accessed in over 220 countries and territories around the world, I am heartened by the fact that what is shared on these
Learn more -
Culture & Leadership
Investing in the Bottom Line: The Value Case for Improving Human Experience in Healthcare
Investment in human experience is imperative for healthcare organizations. It is a strategic focus that can lead to great benefits. Those that overlook experience, seeing it as “simply” about satisfaction or survey data, do so at great cost to their organization, team members, and most importantly those we serve – patients. A commitment to human
Learn more -
Culture & Leadership
A Human-Centered Approach to Engaging Diverse Families in Pediatric Advisory Groups
By Nikki Montgomery, M.A., M.Ed., GPAC The pediatric world gets it right in many ways when it comes to engaging families. Families have to be involved in care when the patients are children. Families participate in developing care plans, and their expertise about their child is part of developing those plans. Families are welcomed, and
Learn more