Improvement from the Inside Out: Our Journey from Good to Great
Natalie Boner, CPXP | Director of Engagement, Greensboro Imaging
Greensboro Imaging is committed to improving the patient experience utilizing strategies that actively engage team members in the development of process improvement. This webinar shares lessons learned during the transformative journey to an evidence-based culture using patient experience and employee engagement scores as benchmarks for success. The culture shift included empowerment of teams to build a foundation of excitement, compassion, accountability and trust while establishing a culture of transparency and respect for those who do the work.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Improvement from the Inside Out: Our Journey from Good to Great
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