Improve Rounding Efficiency to Accelerate Performance Excellence and Enhance the Patient Experience

Inefficient rounding not only takes valuable nursing time away from patient care, but also may limit the ability to glean important insights and opportunities for improvement from patient inputs gathered. After a review of providers, the Mayo Clinic team established an innovation partnership with a Minnesota-based patient experience company to automate, schedule, and coordinate all rounding activity.
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How are the vibes? Patient and family experiences of rapport during telehealth calls in palliative care
Interactions with rapport are considered essential to palliative care and beneficial to patient outcomes. With the current interest in telehealth, more knowledge is needed about rapport during telehealth encounters in palliative care from the patient and family viewpoint. The objective of this study was to explore patient and family experiences of rapport with health professionals
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Digital patient engagement at a perioperative surgical home implemented community hospital
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