Impact of Art on the Human Experience in the Pediatric Emergency Department
Published December 8, 2021
This paper explores how added visual art positively impacts both the patient and employee experience, and thus overall, the human experience.
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Environment & Hospitality
What Makes a Hospital Gown Functional? A Comparative Case Study of Effective Patient-Centered Design Practices in Four (n=4) Hospital Gowns
Published April 30, 2025
A hospital gown is essentially a patient uniform. Yet, the typical “tie in the back” hospital gown, standard garb for routine medical procedure, can have great influence over key intervention factors like receptiveness to treatment and patient self-esteem. Thus, the goals of this study are two-fold: 1) To understand patient perceptions of the standard hospital
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Environment & Hospitality
Walking the Walk: Essential criteria for organisations when recruiting consumers as employees
Published February 5, 2024

By Liz Newton Identified lived experience roles are increasingly being established by health organisations outside of the traditional mental health service and peer worker context. These are often quality improvement, innovation, or research organisations with a health focus, and the lived experience role is tasked with being a “voice of systemic advocacy” while also building
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Environment & Hospitality | Quality & Clinical Excellence
Infection Prevention and the Impact on Patient and Staff Experience
Published December 13, 2022
Medical staff and their patients can be exposed to a variety of fomites in the hospital setting. Fomites, or materials that are likely to carry infection, must be properly managed to prevent the spread of healthcare-associated infections (HAIs). From staff washing their scrubs at home to privacy curtains not being changed often enough – there
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