Impact of Art on the Human Experience in the Pediatric Emergency Department
Published December 8, 2021
This paper explores how added visual art positively impacts both the patient and employee experience, and thus overall, the human experience.
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Environment & Hospitality
Comfort in the Chaos: Volunteer Innovation in the Emergency Department
Published February 3, 2026
Learn how Jefferson Abington Hospital transformed the Emergency Department experience through a volunteer-led Comfort Cart. By offering hygiene and comfort items with compassionate interactions, volunteers helped improve patient dignity and satisfaction. This scalable initiative raised Likelihood to Recommend scores from 45% to 70% in three months. Attendees will gain insight into building volunteer-driven programs that
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Culture & Leadership | Environment & Hospitality | Infrastructure & Governance | Patient Family & Community Engagement | Policy & Measurement | Quality & Clinical Excellence | Staff & Provider Engagement
A Commitment to Human Experience in Essential Hospitals
Published July 11, 2024
A Commitment to Human Experience in Essential Hospitals highlights the innovative practices of essential hospitals in enhancing the human experience in healthcare. These safety-net hospitals are crucial for providing care to underserved and marginalized communities, addressing complex medical needs and significant socio-economic challenges. Despite facing financial constraints and staff shortages, essential hospitals excel in creating
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Environment & Hospitality
Vibe Check: Is Your Healthcare Teen Volunteer Program Sigma or Beta?
Published June 17, 2026
This blog is part of a series on Teen/Youth Volunteer Programs in Healthcare. Please see below to explore other resources on this topic. By Megan Fairchild Manager, Volunteer Services Children’s Medical Center Dallas It’s the moment months of planning have led up to, the first day of your teen volunteer program. The teens are quiet
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