How SCL Health Invested in Well-being and Improved Care Provider Scores

Michael Six, Executive Director of Patient Experience and Physician Development, SCL Health Medical Group
Stephen Beeson, MD, Founder and CEO, Practicing Excellence
Watch this webinar to learn how SCL Health designed, implemented, and optimized Practicing Excellence’s Ambulatory Patient Experience (APX) Program to significantly improve Care Provider scores for 70% of their clinicians. Key Takeaways: – Learn why SCL Health invested in developing their teams – See an overview of the Ambulatory Experience Program – Understand the domains they focused on and the impact they saw – Learn how SCL Health achieved 70% clinician engagement – Hear more about how SCL Health cares for their caregivers
Related content
-
Policy & Measurement
PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – February 2025
The topics we explore in this issue look deeper into how consumers understand and engage in healthcare. Highlights underscore major opportunities in three areas: improving how people make healthcare decisions, prioritizing shared decision-making in healthcare organizations, and strengthening support for caregivers as vital members of the healthcare system.
Learn more -
Infrastructure & Governance | Staff & Provider Engagement
Is There a Doctor in the House? The Benefits of Partnering a Physician with Patient Advocacy
Wondering how to take your Patient Advocacy team to the next level? This webinar will walk through the advantages of having a physician champion working closely with your advocacy team. We will cover physician engagement, clinical oversight, quality review, and key concepts that make for a successful physician partnership. Presenters will share their journey of
Learn more -
Policy & Measurement
Safeguarding What Matters: A Deeper Dive into Managing Patient Belongings
Listen in as Gabriel Bolivar of Maui Memorial Medical Center shares how his passion for finding healthcare improvement strategies drove him to find solutions to better manage patient belongings. From policies to procedures, Bolivar emphasizes effective practices to manage this recurring and often elusive challenge.
Learn more