How High Performing Organizations are Leader Rounding: A Benchmarking Study
Published March 14, 2023
Every patient, every day is the best practice for leadership rounding on patients but it’s not always realistic. With nursing shortages and hospital leadership positions open, how do you know what the right amount of rounds is for your organization to move the needle on patient satisfaction? Listen as Katie Haifley, CPXP, co-founder and COO of Nobl, walks through a 3-year analysis trying to answer this very question; how often do the leading organizations round?
PX Marketplace webinars are complimentary.
Brought to you by:
Related content
-
Infrastructure & Governance | Staff & Provider Engagement
Reducing LWBS Through Operational Excellence in the ED
Published June 16, 2026
Explore how a multidisciplinary team improved Emergency Department flow, communication, and patient experience. By addressing inefficiencies through collaborative redesign, the initiative achieved a sustained drop in “left without being seen” (LWBS) and better patient feedback. This webinar offers data-driven, replicable methods to optimize operations and enhance the ED experience for both staff and patients. Speakers:
Learn more -
Culture & Leadership | Staff & Provider Engagement
Compassion Connected Communication
Published July 9, 2026
Compassion is a critical driver of patient experience, staff well-being, and trust. Grounded in emotional intelligence, this presentation explores compassion as a learnable skill that is expressed through observable behaviors, especially in moments when emotions escalate or dignity is threatened. Participants will examine the differences between sympathy, empathy, and compassion; consider how self-awareness and emotional
Learn more -
Staff & Provider Engagement
Narration of Care Framework to Strengthen Nurse Communication
Published April 30, 2026
A system-wide initiative at Houston Methodist introduced a “Narration of Care” framework to strengthen how nurses communicate with patients in real time, reducing uncertainty, easing anxiety, and improving understanding at the bedside. Grounded in patient feedback and HCAHPS data, applying the RECAP model of communication led to measurable gains in patient experience scores, stronger staff
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
How High Performing Organizations are Leader Rounding: A Benchmarking Study
$0.00
ACCESS NOW