From Learning to Leading: Elevate Your Impact with Patient Experience University

COMPLIMENTARY – 12pm ET / 11am CT / 10am MT / 9am PT – Discover how Patient Experience University (PXU) can be a catalyst for growth at every stage of your journey, from foundational learning to becoming a leader in experience excellence. Presented by the PXU team, this webinar will highlight how PXU’s offerings can help you deepen your expertise, expand your influence, and drive lasting impact across your organization and the broader healthcare community.
In this webinar, you’ll discover:
-The extensive on-demand learning library and how it supports continuous education.
-Industry-leading certificate programs in experience leadership, patient advocacy, and volunteer management.
-The prestigious Fellow in Human Experience designation and its impact on professional growth.
-The only professional certification programs for Patient Experience Professionals (CPXP) and Volunteer Services Leaders (CAVS).
-PXU’s role in organizational learning, offering scalable solutions for team education.
Whether you’re an individual looking to advance your career or an organization striving for experience excellence, PXU offers the resources you need. Don’t miss this opportunity to learn how PXU can support your journey!
*Please note the purpose of this complimentary webinar is to provide information about learning and credentialing programs offer by The Beryl Institute. The session does not provide patient experience education credit (PXE).
Related content
-
Culture & Leadership
PX Champions: Improving our Impact by Broadening our Reach
How can we ingrain patient experience into our organization’s culture? This is the question our team pondered as we developed the 2024 strategy for our medical group. At that time, patient experience (PX) was something teams focused on, but mostly when scores were low. It was our goal for PX to be a foundation from
Learn more -
Staff & Provider Engagement
Communicating at an Elementary Level: Lessons from Young Learners
Join us as Katelyn Moser, Senior Director of Patient Experience at MedStar Washington Hospital Center, shares insights from Career and Communication Day—an innovative initiative that brings elementary school students to her campus. This program not only reinforces essential communication skills among staff but also introduces children to the diverse career opportunities within healthcare. Don’t miss
Learn more -
Culture & Leadership
Building the Ultimate Patient Experience Strategy: Lessons from an Iconic Burger
By Lanie L. Dixon and Cassie Voltzke When you think of an iconic burger, what stands out? The unique toppings—melty cheeses, tangy spreads, crisp vegetables, or bold condiments—make it memorable. Yet, the heart of any great burger lies in its fundamentals: the bun and the meat. Without these foundational elements, the toppings wouldn’t have anything
Learn more