Family Experience Tracers: Patient Family Advisor led interviews generating detailed qualitative feedback to influence performance improvement
![](https://theberylinstitute.org/wp-content/uploads/2022/11/Volume5-Issue2.jpg)
Related content
-
Culture & Leadership | Staff & Provider Engagement
A Toolbox for Work-Life Balance
Do you ever feel like you live at work? Do you have a difficult time getting in enough “ME Time” to balance work and life? In this webinar, we will consider some of our roadblocks that get in our way and identify techniques to support living a more balanced, fulfilled life. Utilizing the Fish! Philosophy
Learn more -
Culture & Leadership | Patient Family & Community Engagement
Applying Equity, Diversity, and Inclusion in Co-design with Patient Experience Partners
2pm ET / 1pm CT / 12pm MT / 11am PT – In this webinar, participants will learn about the Patient Experience Partner (PXP) Program at North York General Hospital (NYGH), a 480-acute care bed community academic hospital in Toronto, Ontario, Canada. The presenters will provide an overview of a specialized volunteer program for the
Learn more -
Culture & Leadership | Policy & Measurement
The Treatment Impact: Cultural Inclusivity in a Modern World
Caring for patients and their families during tumultuous times can be daunting. Many times, we rely on our past experiences, good or bad, to help us through difficult or ambiguous situations. While empathy is a key component of good service, how do we show cultural inclusivity? How can we make a big impact and improve
Learn more