Enhancing the Patient Experience for People with Disabilities through Diversity & Inclusion Practices
We recognized the need to strengthen our health system’s ability to provide a more positive experience for patients with disabilities. The Office for Diversity and Inclusion joined forces with the Office of Service Excellence and Patient Experience to increase awareness and address this challenge
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Patient Family & Community Engagement
PX Chat on PFA/PFACS: New/Getting Started (April 19, 2024)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around new and getting started with PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges,
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Patient Family & Community Engagement
Improving Communication: Patient and Family Centered Rounds
Dr. Mikelle Key-Solle, Pediatric Hospitalist, covers five themes physicians should consider when interacting with caregivers of color and non-English-language-preferring families. These principles aim to improve communication during patient- and family-centered rounds at Duke Children’s Hospital and Health Center.
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Patient Family & Community Engagement | Quality & Clinical Excellence
Lonely No More: Bedside Visit Programs
Erica Luciano, Program Manager, Volunteer Services, UChicago Medicine Kathleen McIntire, CAVS | Director, Volunteer Services | Kaiser Permanente Los Angeles Being in a hospital can be frightening, painful, and oftentimes overwhelming for patients. But those without family members or friends to visit them may face the extra burden of loneliness. Loneliness has consequences that may
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