Embracing Co-Design: Engaging Patients and Families Related to the Cures Act
Published October 25, 2022
Northwell sought the voices of patients to co-design an updated patient portal in response to the Cures Act.
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Patient Family & Community Engagement
PFAC Series – PX Chat: Sustaining & Growing a PFAC
Published December 3, 2025

12pm ET / 11am CT / 10am MT / 9am PT – Explore approaches to keep your PFAC thriving over time, expand its influence, and ensure it remains a vital voice in shaping care experiences. Join us for a three-part interactive virtual series designed to help healthcare organizations start, strengthen, and sustain Patient and Family Advisory
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Patient Family & Community Engagement
The One Friend They Miss the Most: The Impact of Pet Interactions on Pediatric Experience
Published June 5, 2025
When his son, Brayden, passed away due to complications from a congenital heart defect, John Otten harnessed the power of his grief into action and founded Brave Like Me. Listen in as he and Amy Cielak, board member, discuss the profound impact an interaction with a pet can have on a patient, and how they
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Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement
Collaborative Solutions for Managing Challenging Family Interactions
Published January 27, 2026
2pm ET / 1pm CT / 12pm MT / 11am PT – Discover a human-centered, multidisciplinary approach to navigating difficult family interactions in healthcare. This webinar shares how teams across all levels – clinicians, leaders, and families – developed tools, algorithms, and training processes to ensure safety, teamwork, and emotional support. Attend this webinar to
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