Effectiveness of the communication model, C.O.N.N.E.C.T., on patient experience and employee engagement: A prospective study

The Cost of Silence: Addressing Disenfranchised Grief in Healthcare

This webinar shines a light on disenfranchised grief, the often-unrecognized loss experienced by both patients and healthcare professionals. Through real-world stories and frontline insights, presenters will explore how acknowledging unseen grief can transform care experiences and strengthen human connection. Participants will learn how empathetic, developmentally appropriate care supports patients and families while also addressing the