Does the use of volunteers and playbooks in pediatric primary care clinic waiting rooms influence patient experience?

Walking the Walk: Essential criteria for organisations when recruiting consumers as employees

By Liz Newton Identified lived experience roles are increasingly being established by health organisations outside of the traditional mental health service and peer worker context. These are often quality improvement, innovation, or research organisations with a health focus, and the lived experience role is tasked with being a “voice of systemic advocacy” while also building