Patient Family & Community Engagement | Ambulatory/Outpatient

Creating a Safer and Better Experience for Behavioral Pediatric Health Patients

Alexie Puran MD, MS, FACEP, FAAP, CPXP, NYC Health + Hospitals discusses Behavioral Health Associates (BHAs), and how the incorporation of this new staff position has led to improvements in the care experience for psychiatric patients who board in the Pediatric ER.

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