PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – September 2021

This report reveals reveals significant findings at a critical time for the U.S. healthcare system. Still challenged by the pandemic, we explore the impact COVID has had on consumer decision-making and perspective. In addition, the realities of health disparities and health equity are examined a year after these questions were first explored.
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Policy & Measurement | Quality & Clinical Excellence
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