Infrastructure & Governance
Considering shared power and responsibility: Diabetic patients’ experience with the PCMH care model
Related content
-
Culture & Leadership | Infrastructure & Governance
Phoneside Manners: Strategies for Effective Communication
2pm ET / 1pm CT / 12pm MT / 11am PT – As the first point of contact that a patient has with your office, what transpires after the phone’s first ring can set the tone for the entire patient experience and impact patient satisfaction. Phoneside manners occur before a patient even walks through your
Learn more -
Infrastructure & Governance
Barriers and enablers of patient and family centred care in an Australian acute care hospital: Perspectives of health managers
Learn more -
Infrastructure & Governance
I was fine with my body. I just didn’t like that it was mine.
What must it be like to be a young teen struggling with a sense of being in the wrong body?
Learn more