Culture & Leadership | Pediatrics

Condition Help: 10 years of experience enhancing our culture of family engagement

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Culture & Leadership | Staff & Provider Engagement

A Toolbox for Work-Life Balance

Do you ever feel like you live at work? Do you have a difficult time getting in enough “ME Time” to balance work and life? In this webinar, we will consider some of our roadblocks that get in our way and identify techniques to support living a more balanced, fulfilled life. Utilizing the Fish! Philosophy
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Culture & Leadership | Staff & Provider Engagement

Volunteer Services + Patient Experience = A Winning Team

Volunteers do a lot to improve services for our patients but in the past patient experience and volunteer teams have worked independently. This webinar will discuss the importance of building stronger relationships between these two teams and showcase how Sharp Grossmont Hospital documents and quantifies volunteer activities. Learning Objectives – Identify how volunteer programs can
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Culture & Leadership

Leading Patient Experience through Monthly Plans: Connecting Engagement to Outcomes

Leadership in healthcare is challenging, particularly when it comes to seamlessly integrating patient experience into daily operations. To address this, OSF developed a step-by-step approach that enabled leaders to naturally incorporate patient experience best practices into their work. Monthly plans spelled out everything leaders needed to know to be successful, from purpose and role definitions
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