Compassionate Caring Connections
Beaumont Health HCAHPS patient satisfaction survey feedback for the inpatient settings identified low scores in the domains of Communication with Doctors and Nurses. Establishing compassionate connections with patients can improve outcomes and form trusting relationships which support patients feeling safe during their hospitalization.
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How Daily Huddles Launch Conversation to Drive Metric Improvement
Since 2015 Cone Health Medical Group has been intentional about creating a culture of service excellence. Watch this webinar to discover how we partnered with Ritz Carlton Leadership Center to implement some of their key components ensure we have communication traveling from our sites up to our leaders and from our leaders down to our
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