Compassionate Caring Connections

Beaumont Health HCAHPS patient satisfaction survey feedback for the inpatient settings identified low scores in the domains of Communication with Doctors and Nurses. Establishing compassionate connections with patients can improve outcomes and form trusting relationships which support patients feeling safe during their hospitalization.
Related content
-
Infrastructure & Governance
I was fine with my body. I just didn’t like that it was mine.
What must it be like to be a young teen struggling with a sense of being in the wrong body?
Learn more -
Culture & Leadership | Infrastructure & Governance
Experience Management Everywhere
PX Marketplace – 2pm ET / 1pm CT / 12pm MT / 11am PT – The healthcare industry continues to evolve. Patient expectations evolve along with it. Patient Experience (PX) teams must evolve as well to address current challenges and proactively position themselves for continued impact. To remain relevant and impactful, next-generation experience teams must
Learn more -
Culture & Leadership | Infrastructure & Governance
Exploring the Foundational Frameworks to Build a Strategy for Experience Excellence
Learn about tools and resources to assess your progress and support your journey to transform the human experience in healthcare.
Learn more