Staff & Provider Engagement

Caring for our caregivers in body, mind and spirit during the COVID-19 pandemic

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Patient Family & Community Engagement | Staff & Provider Engagement

Bridging the Gap: An Illustration of Partnership between Patients/Families & Social Workers

In this case study, patient-parents and staff of Boston Children‘s team up to turn a pandemic-induced crisis into a creative opportunity to support patients, families and the workforce. An experiment to provide small personal care and comfort items to patients and families developed into a compassionate program of kindness that elevated the human experience in
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Environment & Hospitality | Staff & Provider Engagement

Lost Belongings Workgroup (November 15, 2023)

1pm ET / 12pm CT / 11am MT / 10am PT –The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices.
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Staff & Provider Engagement

Effect of wearing masks in the hospital on patient-provider interaction: “They (providers) need to stay safe for their family and keep us safe.”

Since March 2020 when the Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2) pandemic was widespread in the U.S., masks became a primary form of protection for healthcare workers when caring for patients. While wearing masks was not a new phenomenon in the health field, there is little known on how the use of them affects
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