Patient Family & Community Engagement | Pediatrics

Caring for kids in the time of COVID-19

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Patient Family & Community Engagement | Staff & Provider Engagement

Co-Creating Change Using Storytelling

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Patient Family & Community Engagement | Staff & Provider Engagement

The Importance of Emotional Intelligence in Patient Relations (Part 2)

The Patient Relations department assesses and resolves complex patient issues related to customer service, billing, and patient care daily by researching errors and patient issues and finding the proper solution to satisfy the needs of the patient and their care partners. Individuals possessing a high emotional intelligence (EI) quotient can use their emotions as a
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Innovation & Technology | Patient Family & Community Engagement

Building Trust in Healthcare: Insights from UAB Medicine’s Humanistic Care Study

PX MARKETPLACE – 2pm ET / 1pm CT / 12pm MT / 11am PT – Join Chris Brainard, Associate Vice President at UAB Medicine, and Amber Maraccini, VP of Healthcare Executive Advisory at Medallia, for a fireside chat on UAB’s innovative strategies to build trust in patient care. Explore how provider behaviors—like listening patiently and
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