Building Dream Teams: Improve the Patient Experience with High Functioning Teams
Presenters from UCLA Health include:
Shola Richards, Director of Training
Sheridan Dodge, Training Specialist
Clayton Vetter, Training Specialist
Many of today’s overworked healthcare teams are in dire need of tips for improving their emotional intelligence and a refresher on how to play nicely together. High functioning teams anticipate each other’s needs, take ownership of their decisions, adapt to change, and work together to create a positive environment that encourages open and direct communication. This webinar explores the methodology and techniques used in UCLA Health’s successful Teamwork Training. Participants will gain hands-on tools for developing their own specialized team building training and encourage energy about their own teams in a way that has the potential to foster meaningful change and lead to a sustainable culture shift for their entire organization.
Related content
-
Culture & LeadershipThe Evolution of Patient Experience: From Holistic Care to Human Experience
Patient experience has evolved as a critical concept and outcome in health systems internationally. Evolving from consumer-led movements, coupled with shifts in the positioning of patients among clinical professions, the global focus on patient experience is now evident in nationally mandated measurement tools, the creation of dedicated institutional leadership roles, and outlets such as the
Learn more -
Culture & Leadership | Innovation & Technology | Patient Family & Community Engagement | Quality & Clinical ExcellenceFrom Words to Wellness: Promoting Health Equity through Translation
This webinar will explore the critical intersection of language access and health equity. This engaging event will cover a range of topics, including: Language Barriers: Address the challenges posed by language barriers and their impact on healthcare access and outcomes. Translation Technology: Discover advancements in translation technology and how they are revolutionizing communication in healthcare.
Learn more -
Culture & Leadership | Staff & Provider EngagementEscalation Management: The Journey to Support a Culture of Mutual Respect
Addressing incivility and workplace violence is often challenging for healthcare organizations. Increasing concerns about a rise in incivility has the potential to diminish organizational trust and threaten safety and quality of care. This webinar will describe the development of escalation management training that supports colleagues in maintaining a culture of safety that preserves the caring
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Building Dream Teams: Improve the Patient Experience with High Functioning Teams
$49.00
PURCHASE NOW