Breaking the Mold: Exploring Nontraditional Healthcare Volunteer Roles
Published November 30, 2022
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Staff & Provider Engagement
Monthly Member Meet-up (July 2026)
Published July 1, 2026
9:00 AM PT / 12:00 PM ET / 5:00 PM London – Join us for an informal member networking meet-up designed for open conversation and connection. With no formal agenda, this session is simply a space to show up with questions, engage with peers, and exchange ideas with fellow members and our membership team. All
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Culture & Leadership
CPXP Informational Connection Call: Your Guide to the CPXP Credentialing Process (August 2026)
Published August 12, 2026

Complimentary – 9:00 AM PT / 12:00 PM ET / 5:00 PM London – Considering the Certified Patient Experience Professional (CPXP) designation? Join Patient Experience University (PXU), the global learning and credentialing center of The Beryl Institute, for an informational connection call that clarifies what CPXP is, who it’s designed for, and how to move
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Staff & Provider Engagement
Changing Myths into Truths: Dispelling Physician Misconceptions on Patient Experience
Published November 12, 2025
Patient experience work can be viewed by some physicians as outside their scope of practice and therefore the responsibility of non-medical providers. Assumptions may also be made by providers about what patient experience work is and is not. These myths can make it difficult to pursue meaningful patient experience related work that is in fact
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