Breaking the Mold: Exploring Nontraditional Healthcare Volunteer Roles
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
Related content
-
Culture & Leadership
A Commitment to Experience Must Reach Across the Continuum of Care
A conversation on patient experience is not restricted to one care setting, nor should it be. People’s healthcare journeys are not singular instances, but most often a series of encounters that while perhaps separate operationally from the delivery side of care, all weave together to frame one experience for a patient, their family members and
Learn more -
Culture & Leadership | Quality & Clinical Excellence
The Value Case for Improving Human Experience in Healthcare: A Conversation with Brian Carlson and Jennifer Carron
On the heels of the tenth anniversary release of PX Journal, Jason Wolf sits down with Brian Carlson, Vice President of Patient Experience at Vanderbilt University Medical Center and Jennifer Carron, Patient Experience Officer at BJC Healthcare to discuss their new co-authored article, “Investing in the Bottom Line: The Value Case for Improving Human Experience
Learn more -
Culture & Leadership | Infrastructure & Governance | Quality & Clinical Excellence
Health Equity: The Metronome for Human Centered Care
HEADLINER – 2pm ET / 1pm CT / 12pm MT / 11am PT – As the healthcare landscape continues to evolve, and as consumers seek a more personalized care experience, integrating health equity into experience management emerges as a critical factor in enhancing institutional performance. Traditionally, health equity has been viewed as a separate component
Learn more