Book Club – Return on Human Experience: Eight Guiding Principles to Inspire Excellence in Healthcare

2pm ET / 1pm CT / 12pm MT / 11am PT – Join us for a special book club discussion of Return on Human Experience: Eight Guiding Principles to Inspire Excellence in Healthcare. Hear directly from the book’s authors, Jason Wolf and Stacy Palmer as they share insights about the book and their journey in writing it. You will also have a chance to engage in meaningful conversations about the Eight Guiding Principles that inspire excellence in healthcare and to participate in small group discussions to reflect on how these principles can create a measurable impact in your work.

Discussion Questions
– What key insight from the book resonated with you the most, and why?
– Of the Eight Guiding Principles, which one do you see as the foundation for transforming human experience in healthcare? Which principle do you believe presents the greatest challenge in real-world application, and how might it be addressed?
– How can the concepts in this book be integrated into your daily work or leadership approach to drive measurable improvement in human experiences?

The Book Club is a member benefit. This event does not offer patient experience continuing education credit (PXEs).