Are we providing patient-centered care? Preferences about paracentesis and thoracentesis procedures

From Waiting to Welcoming: How Children’s of Alabama Elevated Pediatric ED Experience

Children’s of Alabama elevated its pediatric emergency department experience by using real-time feedback, activating surge capacity sooner, and creating sensory-friendly spaces to better support patients and families. These targeted efforts reduced Left Without Being Seen rates by more than half and led to top national performance among peer pediatric emergency departments.