Staff & Provider Engagement | Ambulatory/Outpatient

Effective Patient Experience Training in an Ambulatory Setting

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Staff & Provider Engagement

Communicating at an Elementary Level: Lessons from Young Learners

Join us as Katelyn Moser, Senior Director of Patient Experience at MedStar Washington Hospital Center, shares insights from Career and Communication Day—an innovative initiative that brings elementary school students to her campus. This program not only reinforces essential communication skills among staff but also introduces children to the diverse career opportunities within healthcare. Don’t miss
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Staff & Provider Engagement

Work-Life Balance in Healthcare: Caring for Yourself to Care for Others

Achieving work-life balance is essential for overall well-being, especially in healthcare. Join us as Robert Cote, a patient advocate for the VA, shares his personal journey through imbalance and the steps he took to restore stability. Discover the warning signs, practical strategies for self-care, and the importance of setting boundaries. Cote’s powerful message reminds us:
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Staff & Provider Engagement

Staff and Provider Engagement: The Impact of Connecting with Patients and Families

By Corey Kimpson This is the fifth blog in a series of eight by The Beryl Institute’s Global Patient & Family Advisory Board (GPFAB). The intent of this series is to present our perspective on patients’ and families’ lived experience through each of the strategic lenses of The Beryl Institute’s Experience Framework. The Experience Framework
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