Advancing PFAC Initiatives, Effectiveness & Visibility Through Strategic Planning & Annual Assessment

A senior co-chair of the Family Advisory Council at Boston Children’s Hospital shares how a mission statement, unified volunteers, and a shared purpose led to a strategic plan that elevated the council’s visibility and ultimate success. In this learning bite, learn three key steps to fostering a welcoming, respectful and supportive environment for council members that impact transformational change.
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Patient Family & Community Engagement
My Life, My Story and Life Recovery among Veterans with Substance Use Problems
The United States Veterans Health Administration My Life, My Story (MLMS) program is a patient-centered care intervention where veterans are interviewed about their life story and may grant permission to include it in their electronic health record (EHR). Our purpose was to focus on a sample of MLMS narratives from veterans with self-disclosed substance use
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Patient Family & Community Engagement
Hope for Healthcare
Members of The Beryl Institute’s Global Patient and Family Advisory Board wish you happy holidays. As 2024 draws to a close, we asked our members to jot down their hopes for healthcare as we welcome the upcoming new year. Tony Serge: My hope for healthcare is for leadership, providers, and staff to work together with
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Patient Family & Community Engagement
Patient Experience (PX) Giants: Pioneers and the Path Forward
This commentary pays tribute to the foundational figures in patient experience (PX) scholarship, acknowledging the “PX Giants” whose contributions have established and expanded the field’s core principles. Building upon the analysis in Foundational PX, which identified highly cited works, this piece honors individual contributors who have contributed to the scholarly foundation of PX. It highlights
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