A Tale of Two Hospitals – How a New Hospital and a 107 Year Hospital Work Together to Cultivate Volunteers
Erica Phillips, CFRE, CAVS | Executive Director of Volunteer Engagement, Arkansas Children’s
Rebecca Neely, CVM | Volunteer Engagement Programs Manager, Arkansas Children’s Northwest
This webinar describes how two hospitals worked together to learn what support was needed from the perspective of their employees. They focused on collaboration, engagement and deployment of external recruitment efforts.
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
Related content
-
Patient Family & Community Engagement
Research Imitates Life: Researching Within Your Lived Experience
This personal narrative article seeks to bring awareness to and provide an overview of the various aspects that come with being a lived experience researcher including the host of benefits and challenges that come with conducting research within one’s own area of lived experience.
Learn more -
Patient Family & Community Engagement
“You May Not Appreciate This Now, But You May Later”: A Qualitative Analysis of the Impact and Meaning of Legacy Interventions as Defined by Bereaved Parents
The death of a child is a significant event that affects the family system. Families of dying children need comprehensive support to help them cope with their trauma and loss. However, there is little research that examines parental preferences and grieving support needs. This study explored bereaved parent mentors’ perspectives on legacy interventions to identify
Learn more -
Culture & Leadership | Patient Family & Community Engagement
Applying Equity, Diversity, and Inclusion in Co-design with Patient Experience Partners
Watch this webinar to learn about the Patient Experience Partner (PXP) Program at North York General Hospital (NYGH), a 480-acute care bed community academic hospital in Toronto, Ontario, Canada. The presenters will provide an overview of a specialized volunteer program for the purpose of informing hospital service design through the patient and caregiver lens. PXPs
Learn more