A Peculiar Indifference – Bias in Healthcare Part 1
Dr. Ron Wyatt has long been unapologetic about exposing inequalities in healthcare for those of a certain race, zip code, or size. This three-part podcast series invites him to dig into the topics of bias and allyism, while framing solutions for a better future. In the first episode of the podcast series, Dr. Wyatt is joined by Cathy Arsenault, bariatric patient, who shares her experiences with sizeism.
Related content
-
Culture & Leadership | Staff & Provider Engagement
How Teamwork Improves Patient Experience in the Emergency Department
Discover how teams at AdventHealth Deland and AdventHealth North Pinellas improved experience in the emergency department. AdventHealth Deland will share how an integrated team approach can drive outcomes in a positive direction while creating a healthy work environment. AdventHealth North Pinellas will encourage emergency department leaders to openly discuss challenges with consumer experience and empower
Learn more -
Culture & Leadership | Infrastructure & Governance
Phoneside Manners: Strategies for Effective Communication
2pm ET / 1pm CT / 12pm MT / 11am PT – As the first point of contact that a patient has with your office, what transpires after the phone’s first ring can set the tone for the entire patient experience and impact patient satisfaction. Phoneside manners occur before a patient even walks through your
Learn more -
Culture & Leadership
It’s More Than Just a Mattress: Multidisciplinary Process Improvement for the Disabled Patient Population
This case study sheds light on how small process changes can make a big difference in creating a positive patient experience without the need for added resources. Tampa General Hospital shares improvement techniques and the investigation methodology used by its multidisciplinary teams to influence an important process change impacting disabled patients.
Learn more