A Multilingual Approach to Telehealth and Electronic Records
Published August 19, 2022
Cory Markert, Sales Manager at LanguageLine Solutions, shares the impact of providing on-demand interpreters and access to multilingual patient portals on patient experience
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Published October 8, 2025
This paper explores how Artificial Intelligence (AI) can be responsibly applied to enhance patient experience, support care teams, and build trust. Featuring data from The State of Human Experience 2025 and real-world case studies, the paper highlights how AI can connect silos, promote equity, and free clinicians to focus on what matters most—human connection in
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Culture & Leadership | Innovation & Technology | Patient Family & Community Engagement | Quality & Clinical Excellence
From Words to Wellness: Promoting Health Equity through Translation
Published December 7, 2023
Complimentary – This webinar will explore the critical intersection of language access and health equity. This engaging event will cover a range of topics, including: Language Barriers: Address the challenges posed by language barriers and their impact on healthcare access and outcomes. Translation Technology: Discover advancements in translation technology and how they are revolutionizing communication
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Acceptability of a New Remote Monitoring Service for Patients with COVID-19 Infection using Wearable BioStickers™: A Mixed Methods Study
Published April 30, 2024
The COVID-19 pandemic saw rapid adoption of telehealth, including remote patient monitoring (RPM). There is limited evidence about how patients and staff experience such services in New Zealand. This study aimed to understand the acceptability of the RPM experience, particularly for Maori and Pacific peoples, and identify strengths, gaps, and limitations to inform future delivery
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