A Journey of Cultural Transformation: Engaging the Hearts of Teams and Leaders to Elevate the Experience
The following case study from The University of Chicago Medicine (UChicago Medicine) illustrates how this institution capitalized on their people as their biggest asset. Valuing their people (clinical and non-clinical alike), engaging them in experiences that reconnects them to purposeful and meaningful interactions, identifying and leveraging their strengths and acknowledging their capacity to change a world is the catalyst which fuels transformational change to cultivate a palpable culture of caring.
Related content
-
Culture & Leadership | Infrastructure & Governance | Quality & Clinical ExcellenceHealth Equity: The Metronome for Human Centered Care
As the healthcare landscape continues to evolve, and as consumers seek a more personalized care experience, integrating health equity into experience management emerges as a critical factor in enhancing institutional performance. Traditionally, health equity has been viewed as a separate component of healthcare quality improvement. However, in this webinar, we will explore the pivotal role
Learn more -
Culture & Leadership | Quality & Clinical ExcellenceTo Care is Human LIVE! At ELEVATE PX 2024
Listen to The Beryl Institute’s inaugural live podcast recorded at ELEVATE PX. Sven Gierlinger, Chief Experience Officer at Northwell Health and the 2024 recipient of the Wendy Leebov Championing Experience Award, sat down with Jason Wolf to reflect on his experience journey from hospitality to healthcare. Gierlinger shares how his health system is navigating the
Learn more -
Culture & LeadershipA Human Experience Pioneer in Brazil
Marcelo Alvarenga, CEO of ConectaEXP Brazil, joins Jason Wolf, CEO & President of The Beryl Institute to discuss his passion for education in the healthcare experience space in Brazil. Listen in as Alvarenga describes the innovative efforts he has helped lead that have inspired Brazilian healthcare institutions to commit to a focus on human-centered care.
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
A Journey of Cultural Transformation: Engaging the Hearts of Teams and Leaders to Elevate the Experience
$275.00
PURCHASE NOW