A Framework for Improving Parent Satisfaction with the Inpatient Pediatric Admission Process
Published January 29, 2019
The Aga Khan University Hospital (AKUH) developed a process to iimplement a communication and accountability strategy to engage all relevant hospital staff with whom the family interacts during the child’s admission process, hence improving their satisfaction with the service quality and improving patient experience.
Related content
-
Environment & Hospitality | Patient Family & Community Engagement
The Sunrise Association Wheels Up! Program: Bringing the Joys of Childhood to Hospitalized Cancer Patients
Published October 5, 2023
Complimentary – It’s hard to just be a kid when you’re battling cancer. Carefree moments of joy seem out of reach. Solving that problem was the impetus behind the Sunrise Association which has been providing summer day camps for children with cancer and their siblings since 2006. Faced with COVID lockdowns, the Sunrise Association developed
Learn more -
Environment & Hospitality
What Makes a Hospital Gown Functional? A Comparative Case Study of Effective Patient-Centered Design Practices in Four (n=4) Hospital Gowns
Published April 30, 2025
A hospital gown is essentially a patient uniform. Yet, the typical “tie in the back” hospital gown, standard garb for routine medical procedure, can have great influence over key intervention factors like receptiveness to treatment and patient self-esteem. Thus, the goals of this study are two-fold: 1) To understand patient perceptions of the standard hospital
Learn more -
Environment & Hospitality
The CROWN Project: Promoting Haircare Equity in Hospitals
Published May 17, 2025
By: Amanda Pitt, MBA, BSN, RN, MEDSURG-BC, NEA-BC Nursing Operations Specialist and Nurse to Nurse Mentoring Program Administrator Parkland Health | Parkland Center for Nursing Excellence Marygrace Hernandez-Leveille, PhD, APRN, ACNP-BC Nurse Scientist Parkland Health | Parkland Center for Nursing Excellence Introduction Imagine being in the hospital for an extended stay and not having the right
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
A Framework for Improving Parent Satisfaction with the Inpatient Pediatric Admission Process
$275.00
ACCESS NOW