A COVID-19 patient’s experience: Engagement in disease management, interactions with care teams and implications on health policies and managerial practices
Published August 5, 2020
Related content
-
Infrastructure & Governance
Connection Call: Aligning Volunteer Services and Patient Experience for Maximum Impact
Published September 24, 2025
We all know that the work that volunteers do in our organizations directly impacts patient experience, but that connection isn’t always clear to your patient experience department. So how do you create and amplify that partnership? Join us as we learn from our peers about their partnerships and experience working with patient experience and how
Learn more -
Infrastructure & Governance
Volunteer Leadership During a Pandemic
Published February 16, 2021
Hear ideas for new or different volunteer positions that leaders can propose to their hospital administration.
Learn more -
Infrastructure & Governance | Staff & Provider Engagement
At the Ready! An Innovative Volunteer Float Pool and Its Positive Ripple Effects
Published November 20, 2025
Have you ever faced an urgent request from a colleague, knowing the perfect volunteer to fill their request but unsure if they are onboarded, trained, and available? This session will explore the creation and implementation of the “At the Ready!” volunteer float pool at Mount Sinai Hospital, highlighting its transformative impact on our response to
Learn more