Global Patient and Family Advisory Board

A critical commitment of the Institute is to serve as the hub for all voices impacting and influencing the patient experience movement. The Global Patient and Family Advisory Board complements the Institute’s boards by ensuring the voices of patients and families are a central consideration in the strategic direction and offerings of the Institute. The Board reviews the Institute’s areas of focus and current resources and offer suggestions on new opportunities, topics of interest, etc., ensuring the perspective of the patient is part of all Institute efforts.

Board Co-Chairs

Jeff Cousins

Family-Centered Care Consultant,
AdventHealth for Children
Orlando, FL

Tony Serge

Senior Executive Patient & Family Advisor,
Co-Chair, Patient & Family Advisory Council
Brigham & Women’s Hospital 
Groton, MA

Board Members

Mark Agathangelou

Lived Experience Partner, British Pain Society
Peer Support Organiser, CamPain 
England

Rosie Bartel

Patient Advisor
University of Wisconsin

Ashley Bates

Executive Director/Founder
Team Josiah 2K22 Foundation Inc

Isabela Castro

PX and QI Consultant
Rede Dor Sao Luis
Rio de Janeiro, Brazil

 

Nicole Cyr 

Office Coordinator of Outpatient Services, Corporator, & Member of the Patient and Family Advisory Council
Hospital for Special Care
New Britain, Connecticut, USA

Mafe Escobar

CEO
Lovehumankind

Lynn Ferguson

Member and Past Chair, Patient & Family Advisory Council
Vanderbilt University Medical Center
Nashville, TN

 

Kelly Foran

Friendly Faces Helping Hands Foundation
Australia

Sydney Graham

Engagement Specialist and Educator,
Ontario Family Caregiver Advisory Network
Toronto, Canada

Jamonica Hill

Quality Executive Improvement Committee Member
Duke University Hospital
Durham, NC

Melissa Jones

Activation Partnerships
SickKids Foundation
Toronto, Canada

a black and white headshot of corey kimpson

Corey Kimpson

Chair, Patient and Family Advisory Council
Cambridge Memorial Hospital
Ontario, Canada

Tanya Lord

Director of Patient and Family Engagement
Foundation for Healthy Communities
Concord, NH

Nikki Montgomery

President, Patient and Family Partnership Council
University Hospitals Rainbow Babies & Children's
Euclid, OH

Josh Paxton

Patient Experience Coach
University of Iowa Health Care

Cristina Serrao

Lived Experience Ambassador
NHS England
London, England

Aimee Williamson

Member Emeritus, Family Advisory Council
Boston Children’s Hospital
Boston, MA