Marcelo Alvarenga, MD, MSc, CPXP
CEO & Co-Founder
ConectaExp - Consulting, Healthcare Management and People Development
Strategic Advisory Board
The Strategic Advisory Board serves as a key advisor to operations of The Beryl Institute. The board provides practical advice on strategy, growth opportunities and future plans, along with valuable insights into market and industry trends.
Board Members
Nicole Cable, MHS, CPXP, LBBP
Chief People & Experience Officer
Blue Zones Health
Joanne Carrocino
President and CEO
Cape Regional Medical Center
Lynn Charbonneau
Director, Patient Relations/Guest Services
Tampa General Hospital
Neil Churchill
Director for Patient Experience, Participation and Equalities
NHS England
Rick Evans
SVP and Chief Experience Officer
New York-Presbyterian Hospital
Bryanna Gallaway
Senior XM Scientist - Healthcare Product
Qualtrics
Karen Grimley, PhD
Chief Nursing Executive and Assistant Dean
UCLA Health and UCLA School of Nursing
Corey Kimpson
Chair, Patient and Family Advisory Council, Community Ambassador (COVID-19)
Cambridge Memorial Hospital
Ontario, Canada
Amah Kouevi
CEO
French Patient Experience Institute
Cate Murphy
Corporate Relations & Client Engagement
Samaritan Technologies
Joyce Nazario, CPXP
Patient Experience Excellence Head
Metro Pacific Health
Shannon Patterson
Executive Director of Consumer and PX
Stamford Health
Alexie Puran, MD, MS FACEP, FAAP, CPXP
Pediatric Emergency Medicine Physician
NYC Health + Hospitals | Harlem
Jennifer Purdy, LCSW, CPXP
Executive Director, CX Tools and Implementation Veterans Experience Office
Dept. of Veterans Affairs
Tony Serge
Senior Executive Patient & Family Advisor, Co-Chair GPFAB of The Beryl Institute, Co-Chair Brigham & Women’s Hospital Senior Leadership Patient & Family Advisory Board, Past Co-Chair, Dana Farber Adult Patient & Family Advisory Council
Claire Snyman
Health Care Advocate
Two Steps Forward