Elizabeth Deacon
Assistant Vice President, Patient & Provider Advocacy
Ochsner Health System
Patient Advocacy Council
The Patient Advocacy Council represents a group of individuals committed to engaging with one another, sharing ideas and expanding the engagement of Patient Advocate Leaders in The Beryl Institute community.
Council Co-Chairs
Elizabeth Deacon
Kelly Holland, MHA, CPXP
Manager Patient/Family Experience
UVM Medical Center
Linda Van der Voort, MA, CPXP
Director, Patient Relations & Language Services
White Plains Hospital
Council Members
Jennifer Ball
Director of PX & Advocacy
University of Maryland Midtown
Elizabeth Begley
Director of Human Centered Care
Hartford Healthcare
Beverly Berry
Patient Relations Specialist/ Patient Advocate
VA Mason Franciscan Health
Dana Berry, MBA, CPXP, CPHQ
Market Director | Regulatory and Accreditation
UT Health East Texas
William Bryant
Program Manager, Patient and Provider Advocacy
Sutter Health
Kate Clarke
Manager, Patient Relations/Interpreter Services
Northwestern Medicine
Kathy Denton, PhD., CPHQ, SSBB, CPXP
Director, Patient Experience
MD Anderson Cancer Center
Jamie Di Piazza-Rodriguez, MSW, CPXP
Manager of Patient Experience
Saint Francis Health System
Ann E Doran
Executive Director, Office of Patient Advocacy
Veterans Administration
Maria Fernandez
Senior Manager, Patient Experience
Emory Johns Creek Hospital
Tyler Gegen
Senior Director of Patient Experience
Mount Sinai Health System
Kelly Gibbons
Senior Clinical Operations Manager Clinical Relations
Intermountain Health
Jodi Gross
Manager of Patient Support Services
Sharp Grossmont Hospital
Susan Kemp
Patient Family Representative
Arkansas Children's Hospital
Mecciya Majrashi
Assistant Manager Patient Empowerment
Saudi Patient Safety Center
Jeff Mitchell
Veteran Experience Officer
U.S. Department of Veterans Affairs
Nanci Newberry
Patient and Family Engagement Coordinator
TMF Health Quality Institute
Kim Pedersen
Director Operations, Patient Support Services
Marianjoy Rehabilitation Hospital
Northwestern Medicine
Robert Rahal
Patient Advocate
VA Pacific Islands Healthcare System
Amanda Shea
Manager, Office of Patient Advocacy
UMass Memorial Medical Center
Rachel Suganuma
Child Life Specialist
Valley Children's Healthcare
Hope Ursy
Patient Advocate Services Manager
Wellstar MCG Health
Regina Winters
Senior Director, Consumer Outcomes
Accent Care