Global Patient and Family Advisory Board

A critical commitment of the Institute is to serve as the hub for all voices impacting and influencing the patient experience movement. The Global Patient and Family Advisory Board complements the Institute’s boards by ensuring the voices of patients and families are a central consideration in the strategic direction and offerings of the Institute. The Board reviews the Institute’s areas of focus and current resources and offer suggestions on new opportunities, topics of interest, etc., ensuring the perspective of the patient is part of all Institute efforts.

Board Co-Chairs

Corey Kimpson

Chair, Patient and Family Advisory Council, Community Ambassador (COVID-19)
Cambridge Memorial Hospital
Ontario, Canada

Tony Serge

Senior Executive Patient & Family Advisor,
Co-Chair Brigham & Women’s Hospital Senior Leadership Patient & Family Advisory Board,
Past Co-Chair, Dana Farber Adult Patient & Family Advisory Council 
Groton, MA

Board Members

Mark Agathangelou

Bridges Self-Management
NHS England

Rosie Bartel

Patient Advisor
Chilton, WI

Ashley Bates

Executive Director/Founder
Team Josiah 2K22 Foundation Inc

Isabela Castro

PX and QI Consultant
Rede Dor Sao Luis
Rio de Janeiro, Brazil


Jeff Cousins

Family-Centered Care Consultant,
AdventHealth for Children
Orlando, FL

Kelly Foran

Friendly Faces Helping Hands Foundation

Sydney Graham

Engagement Specialist and Educator,
Ontario Family Caregiver Advisory Network, Board Member
Toronto, Canada

Jamonica Hill

Volunteer Duke University Hospital - PFAC
Quality Executive Improvement Committee Member
Durham, NC

Melissa Jones

Patient and Family Engagement Consultant
Toronto, Canada

Tanya Lord

Director of Patient and Family Engagement
Foundation for Healthy Communities
Concord, NH

Nikki Montgomery

President, Patient and Family Partnership Council
University Hospitals Rainbow Babies & Children's
Euclid, OH

Cristina Serrao

Lived Experience Ambassador
NHS England
London, England

Ai Ling Sim-Devadas, CPXP

Co-Chair, SingHealth Patient Advocacy Network

MaryAnne Sterling

Alzheimer's Advocate and Family Caregiver
Master’s Candidate, The George Washington University Milken Institute School of Public Health

Aimee Williamson

PFA for Boston Children's Hospital
Boston, MA