Patient and family partner involvement in staff interviews: Designing, implementing, and evaluating a new hiring process
Published November 12, 2015
Related content
-
Culture & Leadership | Patient Family & Community Engagement
Reflections on “What Matters”
Published June 2, 2026
Complimentary Headliner Webinar – 6:00 AM PT / 9:00 AM ET / 2:00 PM London – Join us on What Matters to You Day for this webinar reflecting on the origins of the “What Matters to You?” movement in Scotland and exploring how awareness inspires ideas that lead to real action transforming experiences and outcomes
Learn more -
Culture & Leadership
Holding space: An effective intervention for when hope wanes
Published August 8, 2025
Holding space is a person-centered, non-judgmental approach to working with clients. This approach goes beyond listening to client concerns; it entails deep listening and being present, developing trust with clients, and helping them connect goals with values. Within this brief account, the concept of holding space is described. What it is and is not is
Learn more -
Culture & Leadership | Staff & Provider Engagement
Enterprise Volunteer Management: From Silo to Systemness
Published March 4, 2025

The ever-changing healthcare environment has required hospitals across the country to rethink how they deliver care and support services. Inova Health System in Northern Virginia has been on a transformational journey to embed a culture of collaboration across the organization. Volunteer Services is one of the areas that has shifted from a silo-based to an
Learn more