How High Performing Organizations are Leader Rounding: A Benchmarking Study
Katie Haifley, CPXP | Co-founder and COO/CMO, Nobl
Every patient, every day is the best practice for leadership rounding on patients but it’s not always realistic. With nursing shortages and hospital leadership positions open, how do you know what the right amount of rounds is for your organization to move the needle on patient satisfaction? Listen as Katie Haifley, CPXP, co-founder and COO of Nobl, walks through a 3-year analysis trying to answer this very question; how often do the leading organizations round?
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