Experience Assessment Process for Organizations
Exclusively available to organizational members of The Beryl Institute, the Experience Assessment conducted at an organizational level provides a comprehensive picture of the strengths and opportunities you have in your efforts to improve the patient experience.
Upon completing the Experience Assessment, you will receive:
- A comprehensive report that includes:
- An overall Human Experience Index (HXI) score
- An individual score associated with each of the eight strategic lenses of the Experience Framework
- Access to a Review and Reflections Worksheet to help you begin to evaluate your scores and frame a plan to address what you discover
- A debrief of your report with a member of The Beryl Institute team including recommended resources associated with each lens as you look to elevate strengths or address opportunities for improvement
- An end of year Experience Assessment Summary compiling responses from all participating organizational members for benchmarking and comparison
Step One
Complete the form below to request information on an organization assessment.
Step Two
A member of our team will work with you to establish timing and who to include in the assessment process based on your objectives. All organizational members have a designated number of respondents available annually based on organization size (total FTEs).
| FTEs | Respondents Per Year* |
|---|---|
| Up to 5,000 |
100 |
|
5,001 – 10,000 |
250 |
|
10,001 – 25,000 |
500 |
|
25,000+ + |
1,000 |
*Additional respondents are available for a nominal fee.
Step Three
A custom Experience Assessment survey link will be created for you to share within your organization. The survey will take each respondent approx. 5-10 minutes.
Step Four
Your Assessment Results Report will be available approximately one week after the close of your assessment window.
Step Five
A member of our team will review the report with your team and help identify resources to support your efforts.
Please complete this form to request information on an organizational assessment: