The Evolving Role of Healthcare Volunteer Programs: Elevating the Human Experience Through Generosity and Connection
This paper highlights perspectives from both volunteer leadership and the volunteers themselves on the value and means in which volunteers are recruited, developed and strategically deployed.
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Patient Family & Community Engagement
Declining a Qualified Medical Interpreter: Helping Patients Understand the Risks
By Tamara Cardoso, UConn Health At UConn Health, we are committed to putting patient experience at the center of our care. We recognize that delivering safe, high-quality, patient-centered care necessitates effective communication at every interaction. In healthcare, ineffective communication can lead to heightened anxiety, increased stress levels, and potential misunderstandings. Importantly, it can pose significant
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Culture & Leadership | Patient Family & Community Engagement
New Ways to Care
This webinar explores innovative models for best technical care, co-produced with patients and families, and also look at the impact that compassion and kindness can have on clinical outcomes, cost and patient experience. Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement Presentation slides *Headliner webinars are complimentary. Brought to you by:
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Patient Family & Community Engagement
The Use of Patient Stories as a Knowledge Translation Strategy to Facilitate the Sustainability of Evidence-Based Interventions (EBIs) in Healthcare
Patient stories are real-life experiences told from a patient’s or their family’s perspective. In the past, patient stories have served many purposes in healthcare, such as spreading knowledge, educating providers, or conveying the patient experience. Patient stories are increasingly used as a knowledge translation (KT) strategy to improve the uptake of evidence-based interventions (EBIs) into
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