Rising Strong: Team Resilience Strategies

2pm ET / 1pm CT / 12pm MT / 11am PT – Join us for an insightful webinar where we’ll share practical resilience tools and strategies that greatly enhanced the well-being of a 50-member caregiver team. This team, which manages complaints and grievances for 33 hospitals and 385 clinics across four states, saw their Patient Engagement Scores climb from 63% to 83%, outperforming Intermountain Health’s overall employee well-being score by 8%. Remarkably, these improvements occurred during a challenging integration with another healthcare organization. Learn how you can leverage these tools to boost caregiver well-being, job satisfaction, and engagement in your own organization.
Speakers
-Shelley Egley, System Senior Director, Clinical Relations, Intermountain Health
-Amanda Stokes, Clinical Relations Senior Manager, Intermountain Health
Learning Objectives
-Identify steps to improve resilience and create a plan for implementation.
-Utilize in-person and virtual tools to engage team members and promote healthy team relationships.
-Promote individual wellness.
Non-members can purchase webinars at a cost of $49 each.
If this is a sponsored webinar, your registration will opt you in to receive a one-time email follow-up from the sponsoring organization.
Related content
-
Staff & Provider Engagement
Fostering a Growth Mindset in Healthcare: A Strengths-Based Approach to Improving Patient Experience
This learning bite explores a pilot program that took a compassionate, strengths-based approach to improving provider communication and engagement. By focusing on relationship-centered training—rather than remediation—the program led to significant improvements in patient experience and provider well-being, offering a scalable model for fostering a growth mindset in healthcare.
Learn more -
Staff & Provider Engagement
A New Take on Patient Advocacy Rounding: An Advocate-to-Caregiver Approach Improving both the Caregiver and Patient Experience
By Kelly Gibbons MSN, RN Rounding is a well-established practice in healthcare, known for significantly improving patient experience scores, reducing safety incidents, and enhancing caregiver satisfaction. But how can patient advocacy teams integrate into the rounding process to benefit not only the patient experience but the caregiver experience at the same time? Many patient advocacy
Learn more -
Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement
Compassion Rounds: Connecting with Patients and Families Beyond a Diagnosis
During a hospitalization, medical rounds address the patient’s physical needs but often fall short of addressing emotional and spiritual needs. Compassion rounds is an innovative program that focuses on a patient’s mind, body and spirit. It assists families in finding hope, strength, and peace. The goal is to empower patients and families to learn new
Learn more