How experience coordinators can enhance patient and staff experience
Brandon Bishop, Manager of Experience at ECU Health, and Lou Montana-Rhodes, VP of Office of Experience, at Vidant Health, discuss how the implementation of a new experience coordinator program both enhanced patient and staff experience as well as increased HCAHPS scores.
share
Engage with the Community
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
CONTINUE WITH PURCHASE
How experience coordinators can enhance patient and staff experience
Access Now