Survivor Support Programs Strengthen Patient Experience
In this webinar, participants will gain in-depth knowledge of how providing survivor support programs can enhance the human experience of health care. Survivor support programs are the ideal mechanism to facilitate compassionate connected care between patients, families, and members of the care team.
Learning Objectives
– Recognize the role survivor support programs have on patient experience.
– Identify the role of compassionate connected care in the relationship between survivor support programs and patient experience.
– Apply a framework for improving the experience of patients, families, and members of the care team in their organizations by implementing survivor support programs.
Speaker: Andrew Cowart-Oberle, PhD(c), MHA, MA, CPXP | Patient Experience Partner, Barnes Jewish West County Hospital | Director-at-Large, Board of Directors/Legislative and Policy Chair, American Trauma Society
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Patient Family & Community Engagement | Quality & Clinical ExcellenceCompassion Rounds: Connecting with Patients and Families Beyond a Diagnosis
2pm ET / 1pm CT / 12pm MT / 11am PT – During a hospitalization, medical rounds address the patient’s physical needs but often fall short of addressing emotional and spiritual needs. Compassion rounds is an innovative program that focuses on a patient’s mind, body and spirit. It assists families in finding hope, strength, and
Learn more -
Culture & Leadership | Infrastructure & Governance | Quality & Clinical ExcellenceHealth Equity: The Metronome for Human Centered Care
As the healthcare landscape continues to evolve, and as consumers seek a more personalized care experience, integrating health equity into experience management emerges as a critical factor in enhancing institutional performance. Traditionally, health equity has been viewed as a separate component of healthcare quality improvement. However, in this webinar, we will explore the pivotal role
Learn more -
Patient Family & Community EngagementPX Chat on PFA/PFACS: Sustaining/Growing
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around sustaining and growing PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges, celebrate your
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events