Managing the Wait

Diane McGarry, Manager, Patient and Family Experience at St. Jude Children’s Research Hospital, shares how honest, open communication and transparency was a key transformer in addressing and managing wait times.
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Environment & Hospitality
Can You Provide an Improved Experience for Patients by Creating a More Interactive Exam Room?
A recent study at Penn State College of Medicine examined the impact of interactive educational posters in exam rooms. The study also explored incorporating QR codes into these posters to disseminate information, offering a modern alternative to traditional pamphlets. This approach not only enhanced patient engagement but also provides valuable insights for future research and
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Environment & Hospitality
PX Chat: Lost Belongings
1pm ET / 12pm CT / 11am MT / 10am PT – Join The Beryl Institute community for an opportunity to connect with your peers and discuss big questions in healthcare centered around the topic of lost belongings. Breakout discussion groups allow you to share your challenges, celebrate your successes, and discover what other organizations
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Environment & Hospitality
Lost Belongings Workgroup: June 12, 2024
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