Managing the Wait

Diane McGarry, Manager, Patient and Family Experience at St. Jude Children’s Research Hospital, shares how honest, open communication and transparency was a key transformer in addressing and managing wait times.
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PX Chat: Lost Belongings
1pm ET / 12pm CT / 11am MT / 10am PT – Join The Beryl Institute community for an opportunity to connect with your peers and discuss big questions in healthcare centered around the topic of lost belongings. Breakout discussion groups allow you to share your challenges, celebrate your successes, and discover what other organizations
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Environment & Hospitality | Quality & Clinical Excellence
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