Using Patient/Family Feedback within a Health System
Sharon Cross, Program Manager, Ohio State University Wexner Medical, focuses on various methods to begin utilizing patient/family feedback in healthcare organizations. Mechanisms for feedback may include the creation of an advisory council or holding single meetings, but options vary greatly from one organization to the next depending on the organization size, culture and focus on patient experience.
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Alex Seblatnigg, Director of Volunteer Services and Internal Engagement at Shepherd Center—a leading rehabilitation facility specializing in spinal cord and acquired brain injuries—shares the inspiring stories of former patients who return as volunteers after discharge. Tune in as she highlights the unique value these volunteers bring to the patient experience and how they seamlessly integrate
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Patient Family & Community EngagementBlack Voices On Gynecologic Cancer: Understanding Experiences (BVOGUE)
The voices of Black patient advocates are often absent from research studies. By centering these voices, new strategies can be identified to address and positively impact disparities across the clinical care spectrum, from diagnosis to survivorship. The study aims to identify common and unique experiences of racism and bias among Black patients with gynecologic cancer.
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Navigating healthcare while managing the complexities of disease, especially in elderly individuals, is challenging for both patients and their families. Physicians play a crucial role as pathfinders in this journey. However, physicians often experience burnout when dealing with patients and families facing complex illnesses. This narrative highlights the characteristics that enable physicians to effectively negotiate
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events