What Healthcare Can Learn from Others

Richard Corder, Assistant Vice President for CRICO Strategies, shares from his prior experience in the hotel business industry and how it relates to improving service and safety in healthcare. Richard outlines six key hospitality lessons that are practiced by many other successful industries and is guided by personally accountable leaders.
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Culture & Leadership | Staff & Provider Engagement
A Toolbox for Work-Life Balance
Do you ever feel like you live at work? Do you have a difficult time getting in enough “ME Time” to balance work and life? In this webinar, we will consider some of our roadblocks that get in our way and identify techniques to support living a more balanced, fulfilled life. Utilizing the Fish! Philosophy
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Join us for an insightful webinar where we’ll share practical resilience tools and strategies that greatly enhanced the well-being of a 50-member caregiver team. This team, which manages complaints and grievances for 33 hospitals and 385 clinics across four states, saw their Patient Engagement Scores climb from 63% to 83%, outperforming Intermountain Health’s overall employee
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