“Brain Fog” and Overwhelm: A Long-COVID Story

Mary Smith was diagnosed with COVID-19 early on in the pandemic. Since then, she has grappled with Long-COVID. In this podcast you will learn more about how Long-COVID impacts a person’s day to day life.
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Patient Family & Community Engagement
Evaluating the Net Promoter Score to improve the emergency department patient experience in real-time
Northern Sydney Health District evaluated whether the Net Promoter Score (NPS) survey provided deeper insights of patient experience in the ED than an existing satisfaction survey. The study concluded that the NPS was statistically and clinically significant and is a recommended metric for measuring both patient satisfaction and experience in ED’s and other hospital settings.
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Patient Family & Community Engagement | Staff & Provider Engagement
Co-Creating Change Using Storytelling
During this webinar members of the Global Patient and Family Advisory Board (GPFAB) will demonstrate how telling stories instead of creating guidelines for healthcare professionals will improve patient outcomes. The GPFAB has created a unique storytelling guide that will help healthcare professionals understand the principles of sharing patient/care partner lived experience through storytelling and how
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Patient Family & Community Engagement
We’re all patients, or we’re about to be
Jason Wolf, President and CEO of The Beryl Institute, speaks with Jennifer Bright, MPA, President of the International Consortium for Health Outcomes Measurement (ICHOM). In this insightful conversation, Jennifer shares her personal journey and passion for transforming healthcare. Together, they explore the vital role of patient centricity and why embracing a global perspective is essential
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