Driving System Change through a Patient and Family Advisory Council

Esther Green, Provincial Head, Nursing and Psychosocial Oncology, Cancer Care Ontario
Joanne MacPhail, Co-chair, Patient and Family Advisory Council, Cancer Care Ontario
Cancer diagnosis is a life-changing journey for patients – involving family, friends, healthcare professionals and ultimately the entire cancer system. To support the cancer patient journey, the creation of a Patient and Family Advisory Council (PFAC) within Cancer Care Ontario (CCO) has ensured a consistent and standardized approach for all divisions/programs involved in patient engagement. The mandate of the PFAC is to provide advice and recommendations, at a provincial level, on proposed strategies to: promote a patient-centered approach to the planning and delivery of cancer services. Participants will learn to develop and refine a toolkit for adoption by organizations interested in engaging patients.
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