Beyond the Resume: How Scientifically Selecting your People Strategically Impact
Published December 4, 2014


Holly Olson, Senior Research Associate
Paul Marsolek, Client Lead, Talent Plus
This webinar reviews the latest white paper from The Beryl Institute – The Power of Selection and the Use of Talent in Driving Exceptional Patient Experience. Presenters will discuss how the identification, acquisition and engagement of good people cannot be left to chance. Participants will walk away with an enhanced appreciation about the research that shows when you take the time to hire beyond skills to innate talents of the individual, you have a better opportunity for positive outcomes.
Related content
-
Culture & Leadership | Policy & Measurement
From Patient to Nurse Leader: How a Childhood Hospital Stay Shaped a Career
Published April 19, 2026
In this episode, Jason Wolf sits down with Jerry Mansfield, Vice President and System Chief Nursing Officer at University of Texas Medical Branch, who shares how a simple yet powerful bedside interaction during his childhood hospitalization shaped his path into nursing and leadership. Through that early experience and moment as a patient, he reflects on
Learn more -
Culture & Leadership | Patient Family & Community Engagement
National Human Experience Movement Led by SOBREXP in Brazil
Published October 28, 2025
Complimentary – Discover the inspiring journey of Brazil’s National Movement in Human Experience, led by SOBREXP, the Brazilian Society of Patient Experience and Person Centered Care. Learn about the timeline, strategies, challenges, and key achievements that have shaped this groundbreaking effort to elevate the human experience. Speakers: • Carla Ledo, RN, MBA, CPXP | President,
Learn more -
Culture & Leadership
The Sum of All Interactions: Advancing Human Experience through an Integrated Ecosystem
Published March 24, 2026
Healthcare experience is not owned by one role or team—it’s an ecosystem. The Sum of All Interactions: Advancing Human Experience through an Integrated Ecosystem shows how organizations can move beyond silos by aligning efforts, embedding experience into strategy, and adapting to real-world complexity—driving stronger outcomes, trust, and workforce engagement through intentional integration.
Learn more