Advancing PFAC Initiatives, Effectiveness & Visibility Through Strategic Planning & Annual Assessment

A senior co-chair of the Family Advisory Council at Boston Children’s Hospital shares how a mission statement, unified volunteers, and a shared purpose led to a strategic plan that elevated the council’s visibility and ultimate success. In this learning bite, learn three key steps to fostering a welcoming, respectful and supportive environment for council members that impact transformational change.
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Patient Family & Community Engagement
Patients’ Perceptions: A Group Differences Study Twelve Months Before and Twelve Months During a Worldwide Pandemic
The COVID-19 pandemic subjected healthcare systems’ to decreasing operational margins, enhanced regulatory scrutiny, and challenges related to patients’ expectations. Until now, there was a lack of empirical evidence studying patients’ perceptions prior to versus deep immersion into the pandemic. This quantitative non-experimental ex post facto causal-comparative study examined if and to what extent there were
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Culture & Leadership | Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement
PX Chat – Leading with Equity: DEI & the Patient Experience in Today’s Climate
12pm ET / 11am CT / 10am MT / 9am PT – In a time of heightened political and cultural tension, advancing diversity, equity, and inclusion (DEI) in healthcare is both more critical and more complex than ever. This PX Chat offers a dedicated space for members of The Beryl Institute focused on DEI efforts
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Patient Family & Community Engagement
A Qualitative Study Patients Expectations of Private Hospitals
Objectives: This study was conducted to explore patients’ expectations and perceptions of private healthcare facilities, understand the key factors influencing their choice of such facilities, also identify elements that enhance patient satisfaction and loyalty, enabling the development of actionable recommendations to improve patient-centered care in private healthcare settings. Method: A qualitative study using thematic analysis
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